3. In the following problem, explain briefly the feeling expressed by the client and the actions for the Personal Support Worker to take (2 marks each).
Situation 1
Mrs. Gregg continually uses her knife to eat with and is generally unable to choose the correct utensil and unable to cut her meat. She has difficulty getting food to her mouth. She resists help. One day she threw her plate across the room.
Client’s Feelings
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PSW Actions (physical and emotional help)
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Situation 2
Mrs. Gregg has expressed a desire to read, but she is unable to understand the text in her old books. She asks you to help her practice words. She says that she has trouble passing the time and that she expects to return to work in several weeks.
Client’s Feelings
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PSW Actions (physical and emotional help)
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Situation 3
One day when you approach Mrs. Gregg, she is crying and says she doesn’t want to get up. She says, “None of this should have happened to me. What did I do to deserve this?”
Client’s Feelings
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PSW Actions (physical and emotional help)
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Situation 4
Mrs. Gregg insists on getting up by herself and moving independently from her chair to the bathroom. She uses a walker. Occasionally she falls. She is a private person and does not want you to attend her in the bathroom.
Client’s Feelings
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PSW Actions (physical and emotional help)
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